Privacy Policy
1. What We Collect
- Services Usage: When you use our services.
- Website Interaction: Browsing our website.
- Social Media Engagement: Interacting with us via social media platforms.
- Mobile Access: Accessing our website or services through mobile devices.
- Mobile Applications: Using our mobile applications.
The types of personal data we may collect include:
- Name
- Contact details (e.g., phone number, email address)
- Date of birth
- Gender
- Identification numbers (e.g., NRIC, passport)
- Bank account or credit card details
Additionally, we may automatically collect information sent by your computer or mobile device when you interact with our website or applications. This information may include your browser type, IP address, and pages visited, which we use to improve our services and user experience.
2. Use of Cookies and Google Analytics
We utilize cookies and Google Analytics to enhance your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Addon, available at: https://tools.google.com/dlpage/gaoptout.
3. How We Use Your Data
With your consent, we may use your personal data for the following purposes:
- Processing and managing your orders and account.
- Sending promotional materials, newsletters, and updates about our products and services.
- Conducting market research and statistical analysis.
- Customizing your online experience based on your preferences.
- Administering contests, competitions, and marketing campaigns.
- Complying with legal obligations and enforcing our terms and conditions.
4. Disclosure of Your Data
- Affiliates and Partners: To provide and improve our services.
- Service Providers: Including technology, marketing, and logistics providers.
- Payment Processors: For transaction processing.
- Legal Authorities: When required by law or to protect our rights.
We ensure that any third parties with whom we share your personal data are compliant with the PDPA 2012 and have appropriate safeguards in place.
6. Access and Correction of Personal Data
You have the right to access and correct your personal data held by us. If you have an account with us, you may update your information directly through your account settings. Otherwise, please contact us at risheng.official@gmail.com to request access or correction.
7. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon your request, we will delete your personal data, subject to any legal obligations to retain such data.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at:
Email: risheng.official@gmail.com
Address: No 19 & 21 & 23, Jalan Dedap 23, Taman Johor Jaya, 81100 Johor Bahru, Johor Darul Ta’zim